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FAQ

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General

For the vehicle model that is not on the product listing page, please kindly message us for more information.
The VIN, Vehicle Identification Number, is a unique serial number located on your vehicle. This 17-digit number encodes information like the country of origin, the year it was built, the engine size and other types of information. All vehicles on the road today will have the VIN located on the driver’s side dash, visible through the lower windshield outside the vehicle. If this tag is blocked or not visible, you can also find this number on your vehicle’s registration.
Used specifically on GM vehicles, RPO stands for Regular Production Option. Factory uses RPOs to determine which option (like fog lights, heated mirrors, etc.) your vehicle would be equipped with. Since different options can affect how different parts function, we may require this code to verify if a certain part fits your vehicle. You can find these codes on a sheet either in your glove box, in the center console, on the trunk lid, or under the spare tire cover.
Most engines have a metal tab on the outside perimeter of the engine block containing Engine ID. Some vehicles may have the ID printed on the emissions label under the hood.
You can usually find the production date on a sticker in the door jamb of the driver’s door. If the vehicle has been repainted or the tag has fallen off, your local dealership should be able to provide this info with the help of your VIN.
Yes! All of our parts are brand new. They will function and fit just like your original parts did, and maybe even better!
All of our parts are guaranteed to fit the specific vehicle listed. You can verify compatibility by entering the year, make, model in the left of search bar and checking the note(s) on the down side of product page.

Yes! Wanasignauto utilizes industry-standard technology to ensure secure online transaction and enhance online payment security.

We will only maintain information that helps us identify and address customers’ needs and interests.
Each effort will be made to ensure that your information is only used for making products and services valuable.
We will not sell, distribute or make any of your information available to any third party not affiliated with us.
For more details, read our Privacy Policy.

Account

Please note that Wanasignauto does not store any card information. It is possible that your browser stores your card information. You can delete this information in the settings of your web browser.

Creating a free Wanasignauto account allows you to retrieve or change your password, facilitates the purchasing process, and lets you check your order history. You can also sign up for our free email newsletter!

Password can be edited via clicking Change Passward under My Account. If you have forgotten your password and cannot log in, you can click Forgot Password from the login page to reset your passward.

Payments

Wanasignauto offers a wide range of payment options to make your shopping experience more convenient. Accepted payment methods include:

All Major Credit & Debit Cards: Visa, MasterCard, American Express, Discover&Diners, and China UnionPay(CUP).
PayPal
Please click here to see our full payment policy.

Your credit card will be charged once the fulfillment of your order is complete. Please note that online statements for credit cards may display a preauthorization of funds immediately after purchase. Preauthorizations are typically removed from your credit card transaction history when the full charge processes and funds are withdrawn. However, in some cases, this process can take up to two business days.
At present, we collect sales tax for almost all states to comply with California sales tax ruling. The amount of sales tax depends on the rates in your respective state and district.

Shipping and Delivery

Of Course. Currently, we don’t ship to Guam, Puerto Rico, Northern Mariana Islands, Virgin Islands, Marshall Islands, Alaska, or Hawaii.

Yes. During the checkout process, you should have the option to enter a different shipping address. If you encounter any difficulties, you can reach out to our customer service team for assistance in updating your shipping address.

Before we move forward, please make sure you’ve checked your mailbox and have asked your neighbors if they received your package by mistake. For more details, you may contact the shipping company or turn to our customer service team.

Please click here to see our full shipping policy.

Kindly have a check that your email address is spelled and formatted correctly. Then you may refer to your Spam/Junk folder to check if there is any email from Wanasignauto. Also, you may visit My Orders under My Account to get more updates on your order.

Warranty

Please click here to see our full warranty policy.

Returns

We provide our customers with a 90-day free return policy. Here to see our full return policy.

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